Privacy Policy

We collect information that is reasonably necessary to operate our Website (flipcodex.in), respond to inquiries, communicate with prospective and existing clients, and provide our services.

Information You Provide: When you contact us through our Website, email, phone, or other communication channels, you may provide your name, company or organization name, email address, phone number (if provided), project requirements and descriptions, technical or business requirements, and any other information you voluntarily provide in your communication with us. Our Website does not require you to create an account or register as a user.

Information Collected Automatically: When you visit our Website, certain technical and usage information may be collected automatically, including IP address, browser type and version, operating system, device type and information, pages visited, date and time of access, referring website or URL, general Website usage information, diagnostic and error information, and information relating to Website security. This information is primarily used to operate, maintain, secure, analyze, and improve our Website.

Client and Project Information: When you engage FlipCodex for IT or technology services, you may provide source code, technical documentation, project requirements, infrastructure and server information, cloud account or configuration information, credentials or access information, business information, databases or other project data, information relating to your customers or users, and other information required to deliver the agreed services. The handling of client information may also be governed by applicable contracts, statements of work, confidentiality agreements, data processing agreements, or other agreements between FlipCodex and the client.

We may use information we collect for the following purposes: responding to inquiries and requests, communicating with prospective and existing clients, understanding project requirements, preparing proposals, estimates, and project plans, providing IT and technology services, providing technical support, managing client relationships, operating and maintaining our Website, monitoring and improving Website performance, understanding how visitors use our Website, detecting and preventing security issues, fraud, abuse, or unauthorized activity, maintaining business and contractual records, complying with applicable laws and legal obligations, and protecting our rights, property, systems, and services.

We will not use personal information for purposes that are incompatible with those described in this Privacy Policy unless permitted or required by applicable law.

Our Website may provide contact or project inquiry forms. When you submit information through these forms, the information you provide may be processed by third-party services that help us receive and deliver your inquiry.

We use Web3Forms to process submissions from our Website contact forms and Resend to facilitate the delivery of emails relating to those submissions.

Information submitted through a contact form may include your name, company name, email address, phone number, project details, and any other information you choose to provide. We use this information to respond to your inquiry and communicate with you regarding our services.

We use certain third-party technologies to understand Website usage, improve our services, and maintain Website performance. These technologies may collect information such as IP address, device information, browser information, pages visited, interactions with the Website, and other technical or usage information.

Google Analytics: We use Google Analytics to understand how visitors interact with our Website and to analyze Website traffic and performance. Google Analytics may use cookies or similar technologies to collect information about Website usage.

Google Tag Manager: We use Google Tag Manager to manage and deploy certain tags and scripts on our Website. Google Tag Manager itself is primarily a tag-management system, but tags deployed through it may collect information depending on the services configured on our Website.

Microsoft Clarity: We use Microsoft Clarity to understand how visitors interact with our Website and to identify opportunities to improve usability and performance. Clarity may collect information about Website interactions, including clicks, scrolling behavior, navigation, and other usage information, and may use cookies or similar technologies.

Google Search Console: We may use Google Search Console to understand how our Website appears in Google Search and to monitor Website search performance and technical issues. Google Search Console generally provides aggregated information about Website search performance rather than information that directly identifies individual visitors.

Our Website may use cookies and similar technologies for purposes including Website functionality, security, analytics, performance monitoring, understanding Website usage, and improving the user experience.

Third-party services such as Google Analytics and Microsoft Clarity may use cookies or similar technologies as part of their services.

You can control or disable cookies through your browser settings. If you disable cookies, some Website functionality or analytics features may not work as intended. Where applicable law requires consent for non-essential cookies or similar technologies, we will obtain consent as required.

We use third-party providers to help operate our Website and business. Depending on how the Website and our services are configured, these providers may include: Netlify (Website hosting and infrastructure), Web3Forms (contact form processing), Resend (email delivery), Google Analytics (Website analytics), Google Tag Manager (tag management), Microsoft Clarity (Website usage and behavioral analytics), and Google Search Console (Website search performance and technical monitoring). These providers may process information as necessary to provide their respective services.

We do not sell your personal information to these providers or authorize them to use your information for purposes unrelated to providing their services to us, except where otherwise permitted by their applicable terms or privacy policies.

We do not sell your personal information.

We may share information with third parties only when reasonably necessary for purposes such as providing our services, operating our Website, processing contact or project inquiries, delivering emails, Website analytics and performance monitoring, Website security, complying with legal obligations, protecting our rights, property, and services, and preventing fraud, abuse, or security threats.

We may also disclose information where required by law, regulation, court order, or valid governmental request.

During an IT services engagement, FlipCodex may process information provided by a client or information obtained from systems operated by or for the client. Such information may include technical information, source code, databases, infrastructure information, credentials, business information, documentation, or information relating to the client's customers or users.

Where FlipCodex processes information on behalf of a client, our responsibilities regarding that information may be governed by the applicable agreement, statement of work, confidentiality agreement, data processing agreement, or other contractual terms.

Clients remain responsible for ensuring that they have the necessary rights and permissions to provide information to FlipCodex for processing.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security. For client projects involving sensitive information, additional security requirements may be established through the applicable project or contractual agreements.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide and manage services, maintain business and contractual records, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

The retention period may vary depending on the type of information, the purpose for which it was collected, and applicable legal or contractual requirements. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

FlipCodex is based in India and may provide services to clients located in different countries. Our third-party service providers may also operate or process information in countries outside India. As a result, your information may be processed or stored in countries other than the country where you are located.

Where required by applicable law, we will take appropriate measures for the transfer and processing of personal information across borders.

Depending on your location and the laws applicable to you, you may have certain rights regarding your personal information. These may include the right to request access to personal information we hold about you, request correction of inaccurate information, request deletion of personal information (subject to applicable exceptions), object to or request restriction of certain processing, withdraw consent where processing is based on consent, request information about our processing of your personal information, and lodge a complaint with a relevant data protection authority.

These rights may be subject to applicable legal limitations and exceptions. To make a privacy request, contact us using the details provided in the Contact Us section. We may request reasonable information to verify your identity before responding to certain requests.

If applicable data protection laws in the European Economic Area or United Kingdom apply to our processing of your personal information, you may have additional rights under applicable data protection legislation.

Depending on the circumstances, our legal basis for processing personal information may include your consent, performance of a contract or steps necessary to enter into a contract, compliance with a legal obligation, and our legitimate interests where those interests are not overridden by your rights and interests.

Where we rely on consent, you may withdraw your consent at any time. You may also have the right to lodge a complaint with the appropriate data protection authority.

If applicable California privacy laws apply to you, you may have additional rights regarding your personal information, including rights to know or access certain personal information, request correction of personal information, request deletion of personal information, opt out of certain forms of sale or sharing where applicable, and exercise applicable privacy rights without unlawful discrimination.

FlipCodex does not sell personal information as defined by applicable California privacy laws. California residents may contact us using the information provided below to submit a privacy request.

Our Website and services are intended primarily for businesses, organizations, professionals, and individuals seeking IT and technology services. Our Website is not directed toward children, and we do not knowingly collect personal information from children for the purpose of providing our business services.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Our Website may contain links to third-party websites, services, or platforms. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

We may update this Privacy Policy from time to time to reflect changes to our Website, services, business practices, technology, or applicable legal requirements. When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

We encourage you to periodically review this Privacy Policy for any changes.

If you have questions about this Privacy Policy, our privacy practices, or wish to submit a privacy-related request, please contact us:

FlipCodex — Operated by AV Enterprises — India

Email: info@flipcodex.in

Website: https://flipcodex.in/

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.